FASTER INTERVENTION, SAVING TIME
- Imagine your suppliers can provide technical support online.
- Problems get solved almost immediately.
- Resulting in higher productivity and cost reduction.
2CLIXZ AUGMENTED REALITY
Remote Assist and Augmented Reality (AR) Workflows for the Industry.
- Redefining interactions between machinery, equipment and humans.
- Reduce travel required for legacy service & repair operations.
- Establish a digital business model with improved service and reduced environmental impact.
Augmented reality – blending the real world and the digital world by overlaying digital objects and information onto the real world.
2CLIXZ AR – Get started with your smartphone – no specialist equipment required.
CREATE CUSTOMER VALUE WITH THE POWER OF AR
Reduce Machine Downtimes
- Technicians empowered to provide remote support with video calls to do a preliminary check of the issue and maybe solve it.
- Highest quality – even in low bandwidth environments
Save Travel Costs and Time
- No need to go to your customer just to see what the problem really is.
- First do an augmented reality video call and get all the information needed before doing the intervention.
- Reduce your environmental footprint and simultaneously improve customer service levels.
Remote Guidance
- Take maintenance operations to the next level with remote guidance for your customers.
- A video call from a technician can eliminate friction points and save customers’ time.
Augmented Reality Annotations
- Take screenshots or make video recordings including annotations to help others better understand the problem.
- Add specialists to a live AR session if additional help for resolution is required.
REMOTE EXPERT ASSISTANCE
- Collaborate with colleagues, customers and suppliers using live video, audio, and advanced augmented reality software tools.
DIGITAL WORK INSTRUCTIONS
- Provide customers with remote video support with step-by-step instructions.
- Embed 2CLIXZ Augmented Reality into your operational process.